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Channel: Customer Management – EPR Telecom News
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Welcome to EPR Telecom News

EPR Telecom News is a new blog, part of EPR Network, that is going to be focused on and will be covering the telecom news and stories from press releases published on EPR Network. EPR Network (EPR...

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Windsor Telecom Plc, UK provider of 0845 phone numbers and inbound call...

Windsor Telecom Plc, the UK’s 2nd largest provider of 0845 numbers phone numbers and inbound call solutions has published a free guide to relocation aimed at UK businesses of all sizes. The two handy...

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Digital Stalking Turns Off UK Business – Reports BT Business

BT Business released the results of new research that show that companies are in danger of driving away business and wasting time on unproductive communications because they are failing to understand...

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Telecom Expense Management Industry Association (TEMIA) Reports 20% Growth...

The Telecom Expense Management Industry Association (TEMIA) (http://www.temia.org), the authoritative voice for the Telecom Expense Management (TEM) industry, today announced that five new companies...

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The Implementation Of A Multimedia Contact Centre Solution From NEC Philips...

Virgin Games, Virgin’s on-line gaming and casino offering announces an average email response time of less than five minutes to customers, following the implementation of a multimedia contact centre...

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Global Electronic Technology, Inc. & eProcessing Network, LLC. To Provide...

Global Electronic Technology, Inc. (GET), a leader in payment processing solutions, today announced a strategic alliance with eProcessing Network, LLC. (ePN) a cutting edge payment gateway and software...

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Over 8.1 Million Broadband Customers (47%) Do Not Know Their Download Limit...

The unlimited broadband debacle is still rumbling on, despite Sky setting a precedent for other providers by launching the first completely unlimited service last year. New research from uSwitch.com...

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Award Winning Call Center Services By Personalized Communications, Inc

Personalized Communications, Inc The Association of TeleServices International (ATSI) is a national trade association that was founded in 1942. They represent live answering services and honor those...

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Personalized Communications Winner of the 2009 ATSI Award of Excellence

Personalized Communications (www.per-com.com) has been awarded the prestigious Silver Plus Award by the Association of TeleServices International, which is the largest trade association in the call...

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Teleperformance Wins ‘BPO Employer of The year’ Award

Teleperformance, the world’s leading provider of outsourced customer experience management, is pleased to announce that it was awarded the “BPO Employer of the Year” during the Fifth Annual...

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Protect Your Business From The Unexpected With Moneypenny

Depressed economies. Worldwide rioting. Exploding PIP breast implants. Cursed cruise liners. And before you even think about consoling yourself with the thought that Spring is just around the corner,...

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Preparing Your Business For The Olympics

Unless you operate out of central London, it’s highly likely that any disruption to your business caused by the Games will be minimal, if non-existent. However, for many businesses based in and around...

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Make the Right Appointments with Voice Group

Representing a great range of clients within a variety of sectors, Voice Group is one of the most respected brands in the call-centre industry. So from insurance firms to utilities companies, to...

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North American UC and IP integrators drive customer care improvement with SJS...

With the clear goal of protecting their customers against the negative effects of poor customer care, ShoreTel Unified Communications and IP integrators have been calling on SJS Solutions to provide...

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Welcome to EPR Telecom News

EPR Telecom News is a new blog, part of EPR Network, that is going to be focused on and will be covering the telecom news and stories from press releases published on EPR Network. EPR Network (EPR...

View Article


Windsor Telecom Plc, UK provider of 0845 phone numbers and inbound call...

Windsor Telecom Plc, the UK’s 2nd largest provider of 0845 numbers phone numbers and inbound call solutions has published a free guide to relocation aimed at UK businesses of all sizes. The two handy...

View Article

Digital Stalking Turns Off UK Business – Reports BT Business

BT Business released the results of new research that show that companies are in danger of driving away business and wasting time on unproductive communications because they are failing to understand...

View Article


Telecom Expense Management Industry Association (TEMIA) Reports 20% Growth...

The Telecom Expense Management Industry Association (TEMIA) (http://www.temia.org), the authoritative voice for the Telecom Expense Management (TEM) industry, today announced that five new companies...

View Article

The Implementation Of A Multimedia Contact Centre Solution From NEC Philips...

Virgin Games, Virgin’s on-line gaming and casino offering announces an average email response time of less than five minutes to customers, following the implementation of a multimedia contact centre...

View Article

Global Electronic Technology, Inc. & eProcessing Network, LLC. To Provide...

Global Electronic Technology, Inc. (GET), a leader in payment processing solutions, today announced a strategic alliance with eProcessing Network, LLC. (ePN) a cutting edge payment gateway and software...

View Article
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